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七个心理陷阱 7 Deadly Mindtraps

我现在正坐在旅馆的大厅里挥笔疾书。一堵坎著深色木条的墙,舒适的大沙发,眺望出去,是一条在午后日照下像钻石般闪闪发光的河流。窗外优美的风景真是令人陶醉。 在房间一端的壁炉上挂著加拿大联盟发起人的照片。这34个人没有电脑和黑莓牌手机,但是看起来却很悠闲,我觉得我桌上电脑和黑莓牌手机嗡嗡的声音很不搭调,虽然我用现代的科技同时可以做十件事情,但是好像侵犯了这攸静的环境。想当年这34个人的生活一定比较简单,从历史书上我知道这不是真的,当然他们也有奋斗和艰难才有这个成就。 不同的是现在的时代,消息传递迅速而且频率又像火箭一样频繁,使我们超忙碌的。假如我同时没有十件事要做,我就好像没有什么效率,所以我... >Full Story

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沟通技巧 Effective Communication

By 译者:陶鸿庆 简而言之,要去做为一个有效的沟通者,最重要的一点,就是能够做到「听」的功夫。不仅是要善于聆听人们在说什么,也要能够洞察分辨人们没有说的话,和话中的话。举例来说,班是一个非常出色的企划经理,虽然他负责的计划都能准时完成而且没有超出预算,但是最后仍然不幸地被降级下调。他的同事和客户都觉得其中的原因多半是因为他的人际关系有问题;而他的确是一个待人粗率,喜欢吹毛求疵,也经常与众疏远的人。这是一个很典型人与人之间沟通有问题的故事,正好可以用来说明这一点。 能够... >Read More



抱怨的风度 Art of Complaints

By 译者:朱崇鹣 宣泄不满意时的风度 让我们先决定一下哪些争吵是值得的。 我们知道有些人生的教训,是需要再三学习的,譬如怎么样抱怨抗议,怎么表示不满;有些人是有脾气就发,他们会使用甩电话,大吼大叫,写些让人看了火冒三丈的小字条,传伤人的电子邮件,留恶狠狠的电话留言,或者是和人冷战以达到目的。 在加州圣荷西一位经营网路发展公司的肯,柏拉力Ken Braly就说过□「我学到最重要的一件事就是当我火大不满,气呼呼想去告诉人家应该怎么做较好时,我会先想想这样做的后果,然后再... >Read More



有效的会议领导 Leading an Effective Meeting

By 译者:佚名 会议结束了,马特又在纳闷哪里出了问题。一个半小时过去了,没有达成任何结果,参加会议的六个人都觉得自己的时间给浪费掉了。开会的费用是很大的,每个与会人员的工资和福利都要加在一起。这样算下来,会议每个小时的费用会高达几百美元,或者更多。能否有效的利用开会时间可以区别是明智的举措还是白白的浪费。 下面的六个步骤可以帮助你计画准备好会议,可以确保你的意见会得到大家的同意,你的职位不断向前发展。 1.会议要有计划和清晰的目标。大部分的会议是为了传递资讯或者解决问... >Read More


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